OEM Parts Frequently Asked Questions
I20 Chrysler Dodge Jeep Ram Parts FAQs
For drivers in Canton, Terrell and Tyler, our parts center is here to assist you. We know you have many questions about what type of parts to get, and whether you should find the right ones with us. We're here to answer those questions and help you. To learn more, read on below and contact us for details.
What are the benefits of using OEM parts for my vehicle?
Using original equipment manufacturer (OEM) parts benefits your vehicles in many ways. For one, you'll know you're getting the exact fit to the exact specifications, and two it helps keep your vehicle value high, while also ensuring you don't run the risk of getting parts that are less than ideal for your Chrysler, Dodge, Jeep or Ram.
Do you exclusively carry genuine OEM parts for all vehicle makes and models?
We carry Mopar-branded parts and accessories for all our new model brands. There are instances where we could source a part from another brand, but we also have quality aftermarket parts to provide alternatives for drivers who need a part for their vehicle as well.
How does using OEM parts affect my vehicle's warranty?
Using OEM parts, particularly on items your warranty covers, is important because it will ensure that your warranty remains valid throughout the duration of your ownership.
Are OEM parts more expensive than aftermarket alternatives?
While you will pay a bit more for the right quality in some cases with OEM parts, the distinction between them and aftermarket parts in terms of cost can be minimal, which means when presented with the chance to get an OEM part on your vehicle, you should do it.
Can I trust the quality and reliability of OEM parts over aftermarket options?
Yes, you can trust OEM parts quality as the manufacturer backs them. These are the preferred choice over aftermarket parts in most cases, though we do use reliable and quality aftermarket parts for select services when the situation calls for it.
Do you offer a warranty on OEM parts, and how does it compare to aftermarket warranties?
Both OEM and aftermarket parts have warranty options, but usually OEM warranties are stronger as they're meant to ensure the long-lasting capability of your vehicle.
Are there any specific advantages to using OEM parts for regular maintenance?
Using OEM parts for regular maintenance, like brake pad and rotor replacement, always provides an advantage because you get parts meant for your vehicle that are the same as the ones that rolled off the manufacturing line, as it keeps your vehicle integrity and value high.
Can I order OEM parts online, and what is the ordering process?
You can order OEM parts online with the help of our dealership, by getting in contact with our team and someone will assist you.
How do OEM parts contribute to maintaining the resale value of my vehicle?
Vehicles that have a majority OEM parts usually have higher resale value, as this helps a vehicle retain value and integrity over time.
Are there any discounts or promotions specifically for OEM parts?
We always have active parts and service specials available at the dealership, and we encourage you to check the latest options online.
Can you help me identify if my vehicle requires specific OEM parts?
Yes, our service and parts team can identify where your vehicle requires a specific part and help you order it, or install it for you.
Are there any compatibility issues with using OEM parts for older vehicle models?
If an automaker still makes a part for the older vehicle, you can find the right OEM part. Some parts stop production, so we'll refer you to the right aftermarket parts.
Do OEM parts have the same features as the original parts installed in my vehicle?
Yes, these vehicles have the exact specifications as the original parts and are designed specifically for your vehicle.
Can I request a quote for OEM parts for a specific repair or maintenance service?
Of course. We are always here to provide quotes and estimates on parts and repair costs for you.
How often should I replace parts in my vehicle with genuine OEM components?
Following your owner's guide is the best way to know when parts need replacement, or you can set up a maintenance special with us at the dealership and we can alert you when you're due for service or a parts replacement.
Are there any limitations on the availability of OEM parts for certain vehicle models?
There can be limitations based on supply chain issues or other factors that might mean OEM parts aren't accessible. We'll certainly let you know if that's the case.
Can I rely on the dealership to source and install rare or hard-to-find OEM parts?
We can assist in helping you find rare manufacturer parts and provide leads in the right direction based on our parts network, or offer alternatives if necessary.
Do OEM parts contribute to better overall vehicle performance and efficiency?
The right parts will make your vehicle run at its best, be it performance or efficiency, which is why it's highly encouraged as you maintain your vehicle.
How can I be sure that the OEM parts I receive are authentic and not counterfeit?
You should always buy from reputable dealers, brands and sources like our dealership to ensure you're getting authentic parts, and avoid sites that present deals that often seem too good to be true.
Are there specific OEM parts recommended for enhancing the safety features of my vehicle?
You can find items that can enhance your vehicle safety from manufacturers by looking through its catelog of accessories that can be added to your vehicle, which we're happy to help with.
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I20 Chrysler Dodge Jeep Ram
15710 I-20
Canton, TX 75103
- Sales: 9035678146